Education, Training & Certification for a Workplace Shaped by Social Media

ISOE provides focused education, job-embedded training and professional certification for the service leaders of tomorrow.

Service leadership is profoundly transforming to harness social technologies to meet the changing requirements of today's demanding customers. ISOE brings award-winning curricula with a proven track record of success in addressing the need for targeted competency development and certification of the labor force.

ISOE's competency development integrates a foundation of networked people and communities

within Applied Learning networks of mentors, coaches, apprentices and instructors. 

Organizations develop a network of capabilities that equip service leaders to face the new challenges.